Privacy

This policy explains how Playbook Prodigy handles information in the public App Store app and on playbookprodigy.com.

Information on your device

Playbook Prodigy stores your learning progress and preferences on your device. This includes review schedules, repetition counts, correct and incorrect answer totals, yards, streaks, and your playbook selection and library filters. The app uses this information to schedule practice, show your progress and remember your choices.

The app processes the plays you create on your device. Your learning progress and play content are not automatically uploaded to us. The app does not use third-party product analytics or automatically send us usage logs.

Device backups are separate from the app's own storage. When you enable backup for the app, Apple includes app data in your device backup. You control your backup settings through Apple. See Apple's explanation of iCloud Backup.

Sharing plays

You choose whether to share a play. The app prepares a play-card image, with an optional quiz question, and opens your device's share sheet. You choose the app or service and the recipient. The service you select handles the shared copy under its own privacy practices.

Support and diagnostic information

When you email [email protected], we receive your email address, the sender name included with your email, your message and any attachments you send. We use this information to answer your request, investigate problems and improve the app.

Detailed diagnostic information is optional and excluded by default. You choose whether to include it with a problem report. You can ask for help without sending diagnostics or your play content.

Diagnostic information describes app activity and errors. Depending on the information you include, it contains timestamps, action results, error details and identifiers for an installation, playbook, play or question. We use these details to understand and reproduce the reported problem. Diagnostic information sent with an email is associated with that support conversation.

Support messages are handled by the developer of Playbook Prodigy. Apple processes email contents and attachments to provide email services to us. See Apple's iCloud Mail privacy information.

Apple's reports

We use the app reports Apple makes available to developers to understand app performance and diagnose crashes. Apple shares App Store crash reports with developers when users agree to share diagnostic information. You control diagnostic sharing through your device's settings. See Apple's information about crash reports.

Website hosting

When you visit playbookprodigy.com, your browser sends connection and request information, including your IP address and the page or file requested, to our hosting infrastructure so it can deliver the website.

We use Umami Cloud to understand how people find and use the website. It records page visits, referring sites, browser and device information, approximate location, and clicks on the App Store download link when available. Umami does not use cookies for this analytics. Our tracker excludes the visited page's URL query parameters and fragments and respects your browser's Do Not Track setting. See Umami's analytics documentation.

The website does not use advertising trackers, accounts or contact forms. Support requests are sent by email.

Retention and your choices

We delete resolved support emails and their attachments 90 days after the issue is resolved. This includes copies of diagnostic attachments we save separately to investigate the issue. This schedule applies to the support information we manage, not copies held by you or recipients of content you share.

You can request access to, correction of or earlier deletion of information you sent to support by emailing [email protected]. Parents and guardians can use the same address for requests concerning their child's support information.

You can remove data stored in the app's local container by deleting the app from your device. Manage device backups separately through your backup settings. Deleting the app does not delete emails you sent or copies of plays you exported or shared.

Changes and contact

We update this page when our information-handling practices change. Contact [email protected] with privacy questions or requests.